This course seeks to introduce students to both the operations management and the purchasing and supply management environments as the core functional areas of a business. It entails the exploration of the management of the operations function with regards to: 

  • the operations management model
  • classification of process types for manufacturers and service providers
  • operations design
  • operations planning and control
  • operations improvement

and the exploration of the management of the purchasing and supply function with regards to:

  • the importance of the purchasing and supply function
  • the management task of the purchasing and supply manager
  • the purchasing process and activities